Privacy Policy

Last Updated: December 17, 2025

1) Introduction

Rentisphere ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This policy explains how we handle your data when you visit our website or use our application, and outlines your privacy rights.

2) Data We Collect

  • Identity Data: First name, last name, username.
  • Contact Data: Email address, phone numbers, billing address.
  • Financial Data: Payment details handled by GoCardless; we do not store full bank or card numbers.
  • Technical Data: IP address, login data, browser type, and location.
  • Property/Tenancy Data: Property addresses, lease dates, and rent amounts (provided by landlords).

3) How We Use Your Data (Legal Basis)

  • Performance of a Contract: To provide the Rentisphere service.
  • Legitimate Interests: To improve the platform and ensure security.
  • Consent: For marketing communications (opt-out available at any time).

4) Data Sharing & Third Parties

We do not sell your data. We share it only with service providers needed to run Rentisphere:

  • GoCardless for payment processing.
  • Cloud hosting providers (e.g., AWS, Azure, or Google Cloud).
  • Communication tools for automated notifications.

5) International Transfers

If data is transferred outside the EEA, we use safeguards such as adequacy decisions or EU Standard Contractual Clauses to ensure equivalent protection.

6) Data Security

We apply appropriate security measures to prevent loss, misuse, or unauthorized access. Access is limited to personnel and partners with a business need to know.

7) Your Legal Rights

Subject to applicable law (including GDPR), you may:

  • Request access to your personal data.
  • Request correction of inaccurate data.
  • Request erasure ("right to be forgotten").
  • Object to processing.
  • Request restriction of processing.
  • Request data portability.

8) Data Retention

We retain personal data only as long as necessary to meet the purposes described above and to satisfy legal, accounting, or reporting requirements.

9) Contact Us

Questions about this policy or your data rights: